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Why
pay only shipping & processing?
The cost of shipping and processing
(S&P) helps cover our expenses, associated with
many things, such as
packaging, shipping, and warehousing. This includes
any special packaging we may need to use, plus our
fast delivery service (most orders are shipped within
24 hours).
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How
can you afford to give your sunglasses away for
free?
At FreeShades.com,
we do our best to deliver quality, affordable sunglasses
to you or your gift recipient. Because our goal
is to better understand sunglass fashion trends,
you don't have to pay the typical fees "added on"
by most retail stores, such as distribution, middle
men, stocking fees, and mark ups. You are able to
save time, money, and receive the same sunglasses
sold in stores around the world for much more than
free! So rest easy and have fun shopping!
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How
are my sunglasses packaged?
Most of our sunglasses
are packaged in a small cardboard box and include
a microfiber pouch in order to protect the sunglasses
from scratches.
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How
long before I receive my free sunglasses?
We typically ship
orders within 24 hours. It usually takes 5 to 10
business days to receive an order. All sunglasses
are shipped USPS First Class Mail.
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PAYMENT
METHODS
At
this time we accept online credit card orders and
PayPal only.
We accept Visa, MasterCard, Discover, and American
Express. You can safely enter your entire credit
card number via our secure server, which encrypts
all submitted information. For more information
about our security please visit our
security
page.
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PROBLEMS
ORDERING
These are some
of the most common solutions to ordering problems.
1.
Make sure to enter the exact billing address appearing
on your statement
2. Try restarting your computer
3. Try on a friend's computer
If
these solutions don't work, please contact
us
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COUPONS
If you have a FreeShades.com
coupon/promotional code, enter it at the shopping
cart page and discounts will automatically be calculated.
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| SALES
TAX
You do not need
to pay sales tax -- unless you live in Minnesota.
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SAFE
SHOPPING
Our
#1 priority is making sure you can shop safely
in our store.
When
you place an order in this store, FreeShades.com
protects your credit card number and personal
information by encrypting it. Encryption scrambles
your credit card number and personal information.
All online transactions at FreeShades.com are
handled with industry-standard SSL encryption
and among the best software available today.
Learn
more about how FreeShades.com protects your privacy.
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SHIPPING
& PROCESSING COSTS
S&P is $6.99 per item, regardless of the number
of items ordered.
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COUNTRIES
THAT WE SHIP TO
We sell and serve
USA addresses only.
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REFUND
& RETURN POLICY
All orders are non refundable, non returnable
and non exchangeable. Since you are receiving the
sunglasses free (you only pay S&P fees) we are
unable to accept returns at this time. Please feel
free to give it as a gift to someone you know.
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ORDER
CANCELLATION POLICY
Unfortunately,
once an order is place it cannot be cancelled.
When an order is placed it goes directly to our
fulfillment center and your order is packaged
within a few minutes.
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PRIVACY
POLICY
FreeShades.com
respects your privacy; therefore, we treat any
identifiable information regarding our customers,
users and subscribers with the utmost confidence.
Any information you give us is held with the highest
professional care and security and will not be
used in ways to which you have not consented.
We reserve the right to modify this policy at
anytime.
Please
reference our full Privacy
Policy for complete details.
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CONTACT
US
Before you contact
us, please review our Customer
Service Page where we have posted the answers
to some of your most common questions.
If
you have any unanswered questions, please contact
our support department. Please include your full
name and order # with each email. We will always
respond within 24 hours:
All Inquiries: info@freeshades.com
Thank
you for shopping at the best store online! Come
back and make sure you bring all of your friends
and family with you!
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