Why pay only shipping & processing?

The cost of shipping and processing (S&P) helps cover our expenses, associated with many things, such as packaging, shipping, and warehousing. This includes any special packaging we may need to use, plus our fast delivery service (most orders are shipped within 24 hours).

 
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How can you afford to give your sunglasses away for free?

At FreeShades.com, we do our best to deliver quality, affordable sunglasses to you or your gift recipient. Because our goal is to better understand sunglass fashion trends, you don't have to pay the typical fees "added on" by most retail stores, such as distribution, middle men, stocking fees, and mark ups. You are able to save time, money, and receive the same sunglasses sold in stores around the world for much more than free! So rest easy and have fun shopping!

 
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How are my sunglasses packaged?

Most of our sunglasses are packaged in a small cardboard box and include a microfiber pouch in order to protect the sunglasses from scratches.

 
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How long before I receive my free sunglasses?

We typically ship orders within 24 hours. It usually takes 5 to 10 business days to receive an order. All sunglasses are shipped USPS First Class Mail.

 
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PAYMENT METHODS

At this time we accept online credit card orders and PayPal only.

We accept Visa, MasterCard, Discover, and American Express. You can safely enter your entire credit card number via our secure server, which encrypts all submitted information. For more information about our security please visit our
security page.

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PROBLEMS ORDERING

These are some of the most common solutions to ordering problems.

1. Make sure to enter the exact billing address appearing on your statement
2. Try restarting your computer
3. Try on a friend's computer

If these solutions don't work, please contact us

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GIFT CERTIFICATES

We offer gift certificates in $20 increments. They make great gifts. Buy one here.

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COUPONS

If you have a FreeShades.com coupon/promotional code, enter it at the shopping cart page and discounts will automatically be calculated.

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SALES TAX

You do not need to pay sales tax -- unless you live in Minnesota.

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SAFE SHOPPING

Our #1 priority is making sure you can shop safely in our store.

When you place an order in this store, FreeShades.com protects your credit card number and personal information by encrypting it. Encryption scrambles your credit card number and personal information. All online transactions at FreeShades.com are handled with industry-standard SSL encryption and among the best software available today.

Learn more about how FreeShades.com protects your privacy.

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SHIPPING & PROCESSING COSTS

S&P is $6.99 per item, regardless of the number of items ordered.

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COUNTRIES THAT WE SHIP TO

We sell and serve USA addresses only.

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REFUND & RETURN POLICY

All orders are non refundable, non returnable and non exchangeable. Since you are receiving the sunglasses free (you only pay S&P fees) we are unable to accept returns at this time. Please feel free to give it as a gift to someone you know.


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ORDER CANCELLATION POLICY

Unfortunately, once an order is place it cannot be cancelled. When an order is placed it goes directly to our fulfillment center and your order is packaged within a few minutes.

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PRIVACY POLICY

FreeShades.com respects your privacy; therefore, we treat any identifiable information regarding our customers, users and subscribers with the utmost confidence. Any information you give us is held with the highest professional care and security and will not be used in ways to which you have not consented. We reserve the right to modify this policy at anytime.

Please reference our full Privacy Policy for complete details.


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CONTACT US

Before you contact us, please review our Customer Service Page where we have posted the answers to some of your most common questions.

If you have any unanswered questions, please contact our support department. Please include your full name and order # with each email. We will always respond within 24 hours:

All Inquiries: info@freeshades.com

Thank you for shopping at the best store online! Come back and make sure you bring all of your friends and family with you!



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